About Me

Welcome to my digital portfolio

As a Software Engineer and Single Point of Contact, I bridge communication between U.S. clients and internal technical teams to ensure smooth project delivery and rapid incident resolution, minimizing operational downtime. I design and optimize healthcare data interfaces with a focus on accuracy and efficiency while maintaining strict adherence to service level objectives (SLOs), agreements (SLAs) and indicators (SLIs). By leading client onboarding and automating monitoring dashboards, I enable proactive incident management and real-time visibility into system performance.

Collaborating in Agile environments with Operations, Quality Assurance, Product and Compliance teams, I drive continuous improvement in data quality and service reliability. My commitment to clear communication, rigorous validation, and process compliance empowers teams to meet business needs while upholding critical service standards.